Frequently Asked Questions
Your order includes detailed instructions for best results. Most questions will be answered on the instruction sheet.
What is the shipping cost?
Retail U.S. $4.00 (includes tracking)
Retail Int'l $10.00 (includes tracking)
How will my order arrive?
Your order will arrive in a black bubble mailer
When can I expect to receive my order?
U.S. approx. 2-5 business days
Int'l approx. 14-21 business days
Where is my tracking number?
Emailed to you when your order ships
What are the payment options?
PAYPAL is a safe, secure payment option. We offer WixPay for most credit cards.
Which disc size is the right fit?
7mm NoPull Discs have a 14g hole in the center. 5mm Mini NoPull Discs have a 16g hole in the center. Wear high quality jewelry with ends that are larger than the center hole, so the Disc will stay securely in place. Appropriate jewelry (internally threaded): Labret, barbell, curved barbell. If the Discs are worn with a hoop, o-rings are necessary to hold in place!
The 7MM, or the 5MM mini?
Choose your Discs according to the size of your scarring (bump) . If you have a bit larger bump, choose Standard 7mm. If you have the beginning of the dreaded bump, or a very minimal bump, the 5mm Mini is appropriate. If larger than usual, we also offer NoPull Piercing Disc® Customs. Choose by the size of the bump, not the the location of the piercing, and the gauge size you have.
Do I need to remove my jewelry to apply the disc?
This depends - If the scarring/bump is in the front, unscrew the top, slip on the Disc, screw the top back on. If you have scarring/bump on the back, you will need to remove the bar, apply the Disc to the post, and then re-insert your jewelry from the back to the front. Then replace the top.
Cleaning while wearing nopull discs?
We recommend using a non-scented antimicrobial soap, available for your convenience, once or twice daily. Soap it up, rinse well, gently dry with a tissue or paper towel. NO oils, NO pastes, NO soaks, etc., while wearing NoPull Piercing Disc ®.
"Keep it simple" and please read your detailed instruction sheet.